WHAT IS COVERED BY WARRANTY?
We trust the quality of our products and offer legal warranty service in case of defects or defects in our products. . The MORPHO SLEEP guarantee comes into effect if material or manufacturing defects are detected in the product you have purchased from our website, within the scope of the guarantee period and on the condition of complying with the guarantee conditions. In this case, your product will be repaired, replaced with a new one, or the faulty part of the product's price will be refunded to you as a refund upon your request, without any additional payment.
MORPHO SLEEP warranty conditions and additional warranties given In addition to the warranty conditions determined by the General Directorate of Consumer Protection and Market Surveillance of the TR Ministry of Customs and Trade provided and in no way affect the consumer rights arising from the law. For problems that may arise regarding the warranty certificate, the General Directorate of Consumer Protection and Market Surveillance of the Republic of Turkey Ministry of Customs and Trade can be applied.
MORPHO SLEEP guarantees that the products will naturally wear out over time under normal usage conditions. In order for the warranty to be valid, the product must be installed in accordance with the installation manual.
Any unusual and contrary to the conditions in the product's user manual The warranty period is 10 years.
Warranty period is 10 years.
The warranty period is valid from the delivery date of the goods on the sales document. The product invoice, which is delivered to you with the product, replaces the warranty certificate.
The product to be exchanged within the scope of the warranty conditions is still a MORPHO SLEEP product. If it is out of stock, it will be replaced with an equivalent product determined by the MORPHO SLEEP store.
MORPHO SLEEP, sold in its online store reserves the right to remove and/or re-market all or part of its products.
Written or personal application to MORPHO SLEEP Customer Service
Warranty conditions are determined according to the relevant law, regulation and economic life. In order to benefit from the guarantee, all you have to do is; is to keep the sales invoice, pay attention to product maintenance recommendations, and allow us to inspect the products you purchase.
INSTRUCTIONS FOR INSTALLATION, USE AND MAINTENANCE
In order to benefit from the warranty, it is obligatory to follow the assembly, usage and maintenance instructions included in the packages. You can also find these instructions on our MORPHO SLEEP website.