WHAT IS COVERED BY THE WARRANTY?
We are confident in the quality of our products and offer legal warranty service in case of defects or defects in our products. MORPHO SLEEP warranty, the warranty terms come into effect if material or manufacturing defects are detected on the product you have purchased from our website, within the scope of the warranty period and on the condition that it complies with the warranty terms. In this case, your product will be repaired, replaced with a new one, or the defective part of the product will be refunded to you as a refund, if you request, without any additional payment.
MORPHO SLEEP warranty terms and additional warranties T.C. It is presented in addition to the warranty conditions determined by the General Directorate of Consumer Protection and Market Surveillance of the Ministry of Customs and Trade, and in no way affects the consumer rights arising from the law. For the problems that may arise regarding the warranty certificate, T.C. It can be applied to the General Directorate of Consumer Protection and Market Surveillance of the Ministry of Customs and Trade.
MORPHO SLEEP guarantees that the products will naturally wear out over time under normal usage conditions. For the warranty to be valid, the product must be mounted in accordance with the installation manual.
Malfunctions resulting from the use of the product contrary to the conditions stated in the user manual, abnormal use, natural wear and misuse are not covered by the warranty.
The warranty period is 10 years.
The warranty period is valid from the date of delivery of the product on the sales certificate. The product invoice that is delivered to you with the product replaces the warranty certificate.
If the product to be exchanged under the warranty conditions is still not included in the MORPHO SLEEP product stock, a replacement is made with an equivalent product determined by the MORPHO SLEEP store.
MORPHO SLEEP reserves the right to remove all or part of the products sold in its online store from the market and / or re-launch.
You can benefit from the guarantee by making a written or personal application to MORPHO SLEEP Customer Service.
Warranty conditions are determined according to the relevant laws, regulations and economic life. To benefit from the guarantee, all you have to do is; It is about keeping the bill of sale, paying attention to product maintenance suggestions and allowing us to inspect the products you have purchased.
INSTALLATION, USE AND MAINTENANCE INSTRUCTIONS
In order to benefit from the warranty, the assembly, use and maintenance instructions contained in the packages must be followed. You can also find these instructions on our MORPHO SLEEP website.