The trial period for adult beds purchased from our website with the guarantee of Morpho Sleep is 100 days. For our customers who use or dislike our products, returns and exchanges are made within 100 days from the delivery date.
If a promotional product is given as a gift within the scope of a campaign, the gift must be returned together with the returned mattress.
For products that you are not satisfied, within 100 nights from the date of receipt, you can submit your request by calling the customer service at 0850 450 8958 and return your product unconditionally.
You do not have to specify a fault, fault, error or reason for the beds you will return. Since our company has a vision that prioritizes customer satisfaction, customer satisfaction and comfort are always prioritized.
The beds you will return to will be taken from your home by our shipping agent within 7 working days after you notify us of your return request. Delivery related costs are covered by us. The fee you paid in cash within 7 days from the receipt of the beds, and the fee you paid by credit card within 15 days will be refunded.
Morpho Sleep Bed promises you a comfortable sleep. The period of getting used to this bed, which will change your sleeping habits, can vary between 30-60 days. For this reason, the unconditional return period starts after 60 days.
While the product is delivered to us between 60-100 days, the features in the product must be intact. While the product is delivered, cover, cover, promotional products should also be delivered with the product, and the product should not have any defects such as permanent stains, cuts, burns. It is the customer's responsibility to cover the product with the nylon package as it was delivered to the buyer.
Products produced by selecting special sizes, products from our campaign and products purchased from our outlet department, baby and child beds and other side sleep products are not included in the scope of 100-night trial and refund. It cannot be returned or changed in cases not caused by law.