The trial period for adult beds purchased from our website with the assurance of Morpho Sleep is 100 days. For our customers who use our products and do not like them, returns and exchanges are made within 100 days from the delivery date.
If a promotional product is given as a gift within the scope of a campaign, the gift must be returned along with the returned mattress.
For products that you are not satisfied with, you can send your request within 100 nights from the date of receipt by calling the customer service number 0850 450 8958 and return your product unconditionally.
You do not have to state a fault, fault, fault or reason for the mattresses you will return. Since our company has a vision that prioritizes customer satisfaction, customer happiness and comfort are always prioritized.
After you notify us of your return request, the beds you will return will be taken from your home within 7 working days by our transport vehicle. Delivery costs are borne by us. The fee you paid in cash within 7 days from the arrival of the beds to us, and the fee you paid with a credit card within 15 days will be refunded.
Morpho Sleep Mattress promises to offer you a comfortable sleep. The time you get used to this bed, which will change your sleeping habits, can vary between 30-60 days. For this reason, the unconditional return period starts after 60 days.
While the product is delivered to us between 60-100 days, the features in the product must be intact. When the product is delivered, the cover, cover, promotional products should also be delivered with the product, and the product should not have any defects such as washing, dry cleaning, permanent stains, cuts, burns. It is the customer's responsibility to cover the product with the nylon package as it is delivered to the buyer.
Products produced by choosing special sizes, products with campaigns, products purchased from our outlet section, pillows, baby and child beds and other side sleep products are not within the scope of 100 nights of trial and return. It cannot be returned or changed in cases not arising from the law.
Products returned by our customers within the scope of the 100-night trial application will not be offered for sale again.