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Shipping policy

Delivery Policy

For purchases made on the Morpho Sleep website, your orders are delivered by Horoz Logistics.

Deliveries within Istanbul are delivered to your door with our own vehicles and teams within 24 hours.

The cargo company delivers the products you purchased to the apartment door at the address you specified during the order. If you are not present at the specified address, a note is left informing you that you can pick up your cargo from the nearest branch. If you go to the branch within three days and do not receive your package, your package will be returned to us.

In villages and towns where cargo companies cannot deliver to the address, the order is sent to the nearest cargo branch to the address of the buyer. When the order arrives at the cargo branch, the buyer is notified.

In this case, the buyer must take the order from the cargo branch. Deliveries to the islands throughout Turkey can be made within the framework of the current restrictions of the cargo companies. After you create your order, you can track your order with the cargo company name and tracking number that will be sent to you via SMS.

When the products are delivered to the cargo company, Morpho Sleep informs them via e-mail. In addition, information is given by courier companies via SMS or telephone before the delivery date.

 

Important informations

All deliveries are Free.

Mattress products must be delivered to the customer's landing door by the contracted cargo. Please let us know if there is a situation to the contrary.

 

If the information on this page is not sufficient for you, please contact us.0850 450 89 58via telephone ordestek@morphosleep.comYou can contact via e-mail address.